Booking Terms & Conditions
Payment
Your place will on the PG short course will be confirmed upon receipt of full payment. Payment in full is due at least 10 working days before the start of the course. We accept cheques payable to Production Guild Ltd or a bank transfer, bank details are available from the PG office.
Cancellation
We understand the nature of the industry and the freelance world; however we are also a non profit making organization and we have heavily subsidized our short courses therefore anyone cancelling at a late date will mean we are running at a loss and therefore jeopardize the future of the PG short courses.
As we run a wait list on all short courses we may sometimes be able to fill a cancelled place, in such cases we will fully refund your payment. Should this not be possible our cancellation policy is as follows:-
- Cancelling 10 working days or over – Full refund
- Cancelling 9-6 working days – 50% refund
- Cancelling 0-5 days – no refund
Subsidies / Grant
If you are in receipt of a subsidy this is an arrangement strictly between yourself and your funding source. Whilst we are happy to provide confirmation of course booking or any other material required by the funder, the responsibility of payment lies with you.
The Production Guild reserves the right to cancel or postpone a course if deemed necessary or to change course tutors provided a suitable replacement of similar qualification and / or standing within the industry is found.
